Privacy Policy

Privacy Policy

Information We Collect

When you reach out to us for a bathroom remodeling quote or ask a question, we collect the details you share: your name, phone number, email address, and the address of the project. If you call us, we may note what you tell us about your bathroom goals so we can serve you better.

We also collect some information automatically when you browse our site. This includes your IP address, browser type, pages you visit, and how long you stay. We use this to understand what homeowners in Los Angeles are looking for and to improve our website.

How We Use Information

We use your contact details to respond to your inquiry, schedule a consultation, and send you a quote. If you become a client, we use your information to manage your project, order materials, and keep you updated on progress.

We may also use your email or phone number to follow up on your project or send occasional updates about our services. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to make your browsing experience smoother. Cookies help us remember your preferences and understand how you interact with our site.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, like Google Analytics, to track website traffic and see which pages are most helpful. These tools collect anonymous data and do not identify you personally.

We may also use third-party services for scheduling, email communication, or customer relationship management. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share it with trusted partners who help us run our business, such as suppliers, subcontractors, or software providers. They are required to keep your information confidential.

We may disclose your information if required by law, to protect our rights, or in connection with a business transfer. We will never share your details for unrelated marketing purposes.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy. For example, if you request a quote, we retain your contact details until the project is complete and for a reasonable period afterward for warranty and record-keeping.

When your information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and limiting access to only those who need it.

No method of transmission over the internet is 100% secure, but we work hard to safeguard your data. If you have concerns, please contact us.

User Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing, and request a copy of your data.

To exercise any of these rights, just call or email us using the contact details below. We will respond promptly and within the time required by law.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page and update the effective date.

We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.

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